ISO 9001 certification.
Short description
ISO 9001 is the standard that defines the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. This standard is aimed at companies of all sizes – from a small firm/small business to global organizations/enterprises.
A quality management system is how an organization can meet the requirements of its customers and other interested parties affected by its activity.
What benefits will it bring to the business or organization?
The implementation of a quality management system affects as:
- Priority is given to companies/businesses that are certified with ISO 9001, in participating in various tenders.
- It increases the client’s confidence that the product and/or service offered meets the requirements, regulations and laws in force.
- Creates competitive advantage and attracts new customers and/or investors in international markets.
- Reduces operating costs through efficient operation and increased productivity.
- It ensures that the improvement achieved depends on a management system and not on isolated initiatives.
Standard principles
The quality management standard is the most widely used standard which operates based on some of its basic principles:
- Customer focus
- Head
- Engaging people
- Approach to the process
- Improve
- Evidence-based decision-making
- Stakeholder relationship management
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